A majority of organizations are struggling to deal with increasing network complexity as more and more companies have moved to the cloud and now support a remote workforce.
According to a new study from Broadcom titled “Cloud and Internet Usage Generates Network Observability Blind Spots,” 98% of respondents are operating in the cloud, or are planning to, and 95% are responsible for enabling remote work.
Seventy-eight percent of respondents report that managing the network has become increasingly complete, and the fact that endpoints are now in workers’ homes make it challenging to gain proper visibility.
Additionally, the lack of information provided by ISPs and cloud providers has led to 80% of respondents feeling like cloud environments create network blind spots.
Further, 84% of respondents said that they are regularly learning about issues from their users, rather than discovering the issues themselves. According to Broadcom, this is an indication that network teams don’t have access to the information needed to monitor their networks appropriately.
“Ensuring the performance of the network is mission-critical for every business,” said Mike Melillo, senior director of network management solutions at Broadcom. “Yet, the data shows that teams aren’t getting the support, staff, or tools they need to make their jobs simpler. Given the importance of the network for modern business, the industry needs to continue to work to collect, correlate and normalize multi-vendor network data that produces intelligent remediation recommendations and focused triage workflows and helps resolve the challenges captured in this research project.”
For the report, Broadcom partnered with Dimensional Research, who surveyed 505 networking, operations, cloud, and architecture professionals at medium to large companies.