IT vendors are constantly trying to add more and more AI features to their platforms to help IT operations teams be more efficient and productive. Here are a couple of those updates from the past month.
LogicMonitor enhances observability platform to better monitor AI workloads and applications
LogicMonitor has announced new capabilities to provide IT teams with greater visibility into their organization’s AI workloads and applications.
LogicMonitor Envision is the company’s observability platform for all applications in the IT stack, and the latest updates to it include:
- Expanded support for monitoring Amazon Q Business and Nvidia GPUs
- Support for EKS and AKS to give customers visibility into the AI workloads in cloud-based container environments
- Improved cost visibility and recommendations
ServiceNow Platform Yokohama release goes all in on AI agents
ServiceNow has unveiled several AI agents as part of the ServiceNow Platform Yokohama release.
ServiceNow’s AI Agents were first introduced in January, and the company says today’s release adds thousands of new AI agents, including:
- Security operations expert AI agents that streamline the incident lifecycle and eliminate repetitive tasks
- Autonomous change management agents that can analyze impact, historical data, and similar changes to generate custom implementation, test, and backout plans
- Proactive network test and repair agents that detect, diagnose, and resolve network issues before performance degradation occurs
- Operational technology knowledge generation agents that can create knowledge base articles when an incident is resolved
- ITSM incident categorization AI agents that can identify the category and subcategory of incidents and the potential configuration item affected
- Post-incident review generation AI agents that create full post-incident reviews, including executive summaries, impact, and action items
Cisco launches AGNTCY, an open-source collective to build the infrastructure needed for AI agents
Cisco is leading a new open-source initiative focused on building out the infrastructure needed for AI agents, AGNTCY.
“An open, interoperable Internet of Agents is the best path forward to accelerate innovation and create the most value for all participants–from builders to operators, developers to consumers. Just as the original Internet connected computers and the web connected information, the Internet of Agents will connect AI systems across vendor and organizational boundaries, and technical frameworks. Without this foundation, we’re essentially trying to build the web without RPCs, HTTP, DNS, or TCP/IP,” Cisco wrote in a blog post.
Galileo and LangChain are joining as initial core members, and Glean and LlamaIndex will also be contributing to AGNTCY. According to Cisco, Galileo brings expertise in agent trust and observability, while LangChain has knowledge in agent orchestration and evaluation.
