ManageEngine debuts conversational virtual support agent for its ITSM solution

ManageEngine, the IT management division of Zoho Corporation, today announced that the cloud version of ServiceDesk Plus, its flagship IT service management solution, now includes Zia, Zoho’s AI assistant as a virtual IT support agent. Zia can answer simple questions, perform service desk operations, and interact with third-party apps, reducing response times and boosting technician efficiency. End … continue reading

Cumulus Networks’ NetQ 2.0 provides better network visibility for modern data centers

Cumulus Networks has announced a new major version of its NetQ network operation toolset. NetQ provides insight and operational intelligence about the health of data center networks, the company explained. According to Cumulus Networks, NetQ has three primary functions: data collection, data analytics, and data visualization. The solution allows for further automation of IT networks, … continue reading

ITOps Times Open-Source Project of the Week: Helm

This week’s highlighted open-source project of the week helps users manage Kubernetes applications. Helm allows users to manage Kubernetes charts, which are “packages of pre-configured Kubernetes resources.” Helm Charts allow users to define, install, and upgrade Kubernetes applications. According to the Helm team, Charts are easy to create, version, share, and publish. According to Helm, … continue reading

StorageOS 1.2 offers improved rapid failover

The latest version of StorageOS, 1.2, is now available. StorageOS provides persistent storage for containers, and this latest version includes new features to provide rapid failover, and improves security and performance. New Rapid Failover features will now influence how StatefulSet fails over pods. StatefulSet is a controller for running stateful workloads on Kubernetes. When it … continue reading

Intel slashes plans to enter the 5G smartphone modem space

Intel has announced that it will no longer be working on 5G smartphone modems. Instead, the company will be doing an assessment of what opportunities there are for 4G and 5G modems for PCs, IoT devices, and other data-centric devices. “We are very excited about the opportunity in 5G and the ‘cloudification’ of the network, … continue reading

GKE Advanced introduces enterprise-grade controls, automation, and flexibility

Kubernetes has seen a lot of adoption since Google first open-sourced it in 2014, but despite the suite of tools surrounding it, many organizations still feel overwhelmed at the thought of running Kubernetes on their own. Many companies turn to managed Kubernetes services for assistance, such as the Google Kubernetes Engine (GKE). In order to … continue reading

Platform9 releases three new open-source tools for Kubernetes

SaaS-managed hybrid cloud developer Platform9 today announced Klusterkit, which contains three open-source tools that help developers use production-grade Kubernetes clusters in air-gapped, on-premises environments. Air-gapping is a security measure in which a secure computer network is physically isolated from unsecured networks, such as the public Internet or an unsecured local area network. The three tools … continue reading

Nutanix releases its own Certified Kubernetes solution

Cloud computing company Nutanix’s Certified Kubernetes solution is now available. Nutanix Karbon simplifies the provisioning, operations, and life-cycle management of Kubernetes, the company explained. Nutanix Karbon is available as part of the Nutanix Cloud Native stack, providing organizations with the ability to deploy and monitor Kubernetes clusters from a single solution. Other solutions in the … continue reading

Curtail raises $3.25 million in funding

Today Curtail, Inc. announced it has raised $3.25 million in funding, led by Tarus Capital along with other investors. The funding will be used to build the company, particularly the engineering, sales and marketing teams and initiatives. Curtail is changing how IT is implemented for government agencies, financial institutions, service providers and enterprise organizations that are … continue reading

Quobyte adds TensorFlow plug-in for machine learning workflows

Storage solution provider Quobyte has announced the release of a new TensorFlow Filesystem Plug-in that will allow developers to integrate TensorFlow apps directly to Quobyte without having to go through the operating system kernel. This integration will increase GPU utilization and speed up the model training and inference stages of machine learning workflows, Quobyte explained. … continue reading

Xperteks partners with ADT Cybersecurity to expand its security offerings

Technology services provider Xperteks has partnered up with ADT Cybersecurity to provide both cybersecurity and physical security to small to mid-sized businesses. Xperteks’ solution will now include services such as managed detection and response, endpoint detection and response, IP surveillance, intruder detection, and fire detection, among others. The company already provides managed IT services, cloud … continue reading

Red Hat overhauls its Red Hat Certified Engineer certification to incorporate automation skills

The Red Hat Certified Engineer (RHCE) program has been around for almost 20 years, and now, the program is changing to reflect a changing industry. The new program will include automation skills, particularly using Red Hat Ansible Automation, because that has become an important skill for system administrators. “This evolution of the industry and technology … continue reading

Google previews new Knative-based managed Kubernetes service

Google Cloud is adding a complete managed serverless offering that handles all forms of infrastructure management for DevOps teams, taking low-level programming and deployment tasks off of their hands. The new Google Cloud Run, launched at this week’s Google Cloud Next conference in San Francisco, aims to let developers move any type of code into … continue reading

ITOps Times Open-Source Project of the Week: Traefik

This week’s highlighted open-source project makes it easier for teams to deploy microservices. Traefik is an HTTP reverse proxy and load balancer. According to the team, in order to access microservices, users need a reverse proxy. Typically, reverse proxies need to be configured on a route-by-route basis, but doing this every time you make a … continue reading

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