Topic: ai
March 2025: AI updates in ITOps platforms this past month
IT vendors are constantly trying to add more and more AI features to their platforms to help IT operations teams be more efficient and productive. Here are a couple of those updates from the past month. LogicMonitor enhances observability platform to better monitor AI workloads and applications LogicMonitor has announced new capabilities to provide IT … continue reading
The crucial role of observability data lakes in LLM observability
The popularity of large language models (LLMs) has skyrocketed in recent years, fundamentally changing how businesses and individuals engage with technology. Models like ChatGPT are now widely integrated into various applications across industries, with many organizations exploring their use for customer service, content generation, code assistance, and more. However, this rapid adoption comes with its … continue reading
ServiceNow Platform Yokohama release goes all in on AI agents
ServiceNow has unveiled several AI agents as part of today’s ServiceNow Platform Yokohama release. ServiceNow’s AI Agents were first introduced in January, and the company says today’s release adds thousands of new AI agents, including: Security operations expert AI agents that streamline the incident lifecycle and eliminate repetitive tasks Autonomous change management agents that can … continue reading
Juniper Networks updates routing portfolio with new capabilities to facilitate proactive troubleshooting
AIOps company Juniper Networks has announced that it is expanding its routing portfolio with new capabilities to help customers unlock the full potential of their network investments. LLM Connector, which provides support for third-party and self-hosted LLMs, can now be used to analyze network data and documentation, facilitating proactive network troubleshooting. In addition, Juniper’s AI-Native … continue reading
OpenText announces new AI-powered solution for detecting insider threats
OpenText has announced a new AI-powered threat detection capability that finds both internal and external security threats to an organization. According to OpenText, companies often focus against external threats when planning and executing their security strategy, but insider threats also remain a costly danger, whether they are intentional, accidental, or the result of stolen credentials. … continue reading
Atlassian packs latest Jira Service Management update with AI-powered capabilities
Atlassian has introduced a number of new AI-powered features to Jira Service Management, including new AI agents, an AI-powered dashboard that displays performance stats and knowledge gaps, and AI-generated summaries for employee requests. “These advancements are part of the Atlassian platform – which means you need very little time to start getting value – and … continue reading
Aryaka adds new AI-powered observability capability in latest release of SASE solution
The SASE company Aryaka today announced the launch of its winter ‘25 release, which adds AI>Observe, a new AI-powered observability capability. AI>Observe—available in early access—utilizes hundreds of machine learning models to detect and identify anomalous network behavior so that organizations can proactively address issues. Information is displayed in the MyAryaka dashboard, providing a unified location … continue reading
Riverbed launches Smart OTel, leveraging data for better insights
AIOps platform provider Riverbed announced today the general availability of Riverbed Smart OTel (OpenTelemetry), which the company said delivers the right data at the right time for better insights and decision making. Available as part of the Riverbed Platform, Smart OTel supports Riverbed Aternity and Network Observability solutions, as well as third-party applications. Wth the … continue reading
The impact of AI on network operations: Five key thoughts from a chief network architect
The rise of Artificial Intelligence (AI) is transforming industries across the globe, and the networking landscape is no exception. Network operations teams need to contend with new AI-centric workloads that use the network in novel ways. In this article, I draw insights from a recent discussion on this topic with Kamran Naqvi, Broadcom’s chief network … continue reading
Report: AI and security governance remain top priorities for 2025
Companies are planning to invest more heavily in AI skills and security governance, risk, and compliance initiatives this upcoming year, according to new research from O’Reilly. The company’s Technology Trends for 2025 report analyzed data from 2.8 million users on its learning platform. The research shows significant increases in interest in various AI skills, including … continue reading
Organizations are more proactive in addressing IT incidents
The number of respondents reporting they are acting proactively to address IT incidents has increased from 35% in 2020 to 68% this year, according to Atlassian’s recently released 2024 State of Incident Management report. Atlassian defines proactive organizations as those that use monitoring, alerting and communication tools; does formal incident response training; and uses AI … continue reading
SentinelOne releases new tool to thwart shadow AI, detect AI misconfigurations
The security company SentinelOne has released a new AI security posture management (AI-SPM) tool that provides greater visibility into both the known and unknown uses of AI across an organization. “The power and benefits of generative AI are undeniable. Yet, the very tools and cloud services that simplify and accelerate GenAI adoption are simultaneously opening … continue reading
