BMC this morning announced it plans to acquire Netreo, a network and application observability solution provider, to enhance the capabilities of its Helix observability platform. Terms of the deal were not disclosed. According to the company’s announcement, Netreo’s Open Telemetry-based solution provides application and network performance monitoring and IT infrastructure management, which gives organizations deep… … continue reading
BMC has enhanced its Enterprise Service Management and AIOps offerings with a new solution called BMC Helix NetOps for CSPs, which includes out-of-the-box workflows designed for communications service providers’ (CSPs’) Network Operations Centers (NOCs) This upgrade aims to improve system observability, automate IT operations, identify patterns, and preemptively address potential issues. With the shift of… … continue reading
A success path is often prescribed and can be seen as formulaic in a way. There are critical milestones to continue progression and an ultimate goal to achieve. But AI has upended how companies look at their technology goals and associated success paths. The ability to apply machine learning and AI models means that a… … continue reading
BMC, a provider of software solutions for the Autonomous Digital Enterprise, has introduced generative AI capabilities across its entire AI-driven service and operations management portfolio. This integration, known as BMC HelixGPT, connects and analyzes data from various sources within an organization to provide easy-to-understand, actionable insights that facilitate autonomous issue resolution, bridging the gap between… … continue reading
New Relic has upgraded its AIOps capabilities by introducing recommended alerts. This feature utilizes AI to identify unusual patterns, detect areas in the technology stack that lack monitoring, and suggest new alerts to engineers. This enhancement enables swift detection of issues and simplifies the resolution of alert coverage gaps. “In an increasingly dynamic landscape, it’s… … continue reading
The AIOps company Selector AI has announced a number of new capabilities in its summer release. The platform now includes over 500 integrations in areas like network, infrastructure, cloud, and applications. Integrations include BGP/BMP, SNMP, CloudWatch, Stackdriver, Postgres, and NGINX. The new release also added outlier detection to more easily identify devices and applications that… … continue reading
Incident intelligence and AIOps automation tool provider BigPanda announced the release of Generative AI for Automated Incident Analysis, a new capability that uses advanced AI to estimate incident impact, suggest likely root causes, and provide clear, natural language incident titles and summaries. BigPanda Generative AI utilizes large language model (LLM) technology to promptly and consistently… … continue reading
PagerDuty has announced that PagerDuty AIOps is now generally available, enabling its customers to have access to new automation capabilities that can be applied to their IT departments. The new offering includes capabilities aimed at reducing the amount of time that IT teams are spending on managing multiple vendors and manual processes. These include things… … continue reading
The digital operations management company OpsRamp today released the findings from its study on the state of AIOps technology adoption and development. It was revealed that Built-in monitoring and native instrumentation is considered the most important feature by over half of respondents (55%). Despite 70% of MSPs and 62% of enterprises having concerns about the… … continue reading
PagerDuty announced new enhancements to PagerDuty Operations Cloud to to decrease noise, reduce toil, and automate manual work so that teams can focus on innovation. “Businesses today need PagerDuty’s Operations Cloud – a single, integrated platform for action that improves productivity and efficiency, increases availability, and reduces incident duration while delivering intelligent automation to give… … continue reading
AIOps company Moogsoft has updated its portfolio with new enhancements to its integration capabilities, user experience, and its ability to deliver actionable insights. The company now offers an Insights dashboard that provides a high-level view of incident management. It gathers information from historical data as well as business services trends. Moogsoft also built upon its… … continue reading
The AI-driven full-stack monitoring provider Zenoss announced the launch of its new public developer center. While the existing community focuses on crowdsourced development of extensions for the free Zenoss Community Edition product, the new developer center platform enables community development of tools for cloud-based IT monitoring and AIOps. The new edition enables Zenoss cloud customers… … continue reading
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