Artificial intelligence (AI) and machine learning (ML) are everywhere. From self-driving cars to smart home devices, there is tremendous excitement for the potential of these technologies. However, operational challenges remain. According to research from McKinsey Global Institute, only 20 percent of companies have deployed at least one AI technology and only 10 percent have deployed … continue reading
BMC has introduced the BMC Helix Cognitive Service Management (CSM), which aims to integrate AI and machine learning into ITSM. According to the company, this new offering will transform the service experience for end users, agents, and developers. BMC explained the solution is designed to reduce the time and effort of upgrades, derives operational efficiencies, and … continue reading
CA Technologies revealed a new advanced analytics solution at its second annual Built for Change Summit this week. The new solution is designed to help ITOps teams gain meaningful insights with minimal effort. The CA Digital Operational Intelligence solution uses machine learning to automatically ingest cross-domain data from IT operations tools. It is powered by … continue reading
A large movie theater chain examines box office sales and discovers that a new romantic comedy isn’t doing as well as expected on its opening weekend. The chain knows from previous data analysis that, for whatever reason, Twizzler red licorice is a best-seller at the concession stands for fans of romantic comedies. So the chain … continue reading
IT help desk technicians and administrators can’t move fast enough to keep up with the flood of tickets that are coming their way these days. The good news is that help is on the way. Thanks to advances in artificial intelligence (AI), machine learning and predictive analytics, the ability to automate the resolution of IT … continue reading
Pure Storage and NVIDIA are teaming up on enterprise artificial intelligence innovation. The companies announced AIRI, an AI-Ready Infrastructure solution at the GPU Technology Conference in Silicon Valley today. “AIRI has one mission: to bring AI-at-scale to every enterprise by shattering the barriers of infrastructure complexities encumbering organizations who aspire to be AI-first,” Matt Burr, … continue reading
MIT researchers are developing new chips to overcome modern technology problems. The researchers revealed a new chip designed to perform public-key encryption for the Internet of Things as well as a chip designed to reduce the power consumption of neural networks. Public-key encryption or cryptography enables computers to share information securely without needing a secret … continue reading
Advancements being made in artificial intelligence and machine learning are fueling a move to the cloud. A newly released report from LogicMonitor predicts enterprises will relocate a majority of their IT workloads from the data center to the cloud by 2020 as more intelligent devices, such as those used in IoT, begin to come online. … continue reading
Machine learning has been a buzzword in recent years, but surprisingly some of the most tech-savvy individuals — IT professionals — have been slow to maximize the technology. A recent survey of IT pros shows that this group cannot wait much longer to commit to machine learning analytics. As organizations’ infrastructures have become more complex … continue reading