BMC today announced AI innovations updates across its Control-M and BMC AMI portfolios to simplify workflow creation, automate issue resolution, act on expert mainframe knowledge, and more. New AI capabilities and innovations include: AI Workflow Creator – Gen AI copilot for guided workflow design BMC continues to close the gap between IT and business users, empowering… … continue reading
BMC Helix announced updates to its IT and service management platforms that extend the use of AI agents in those areas. BMC Helix IT Operations Management for AIOps 25.2 adds the HelixGPT Post Mortem Analyzer, which generates a detailed review and summary following an incident. It also now includes the HelixGPT Insight Finder, which ITOps… … continue reading
Artificial intelligence (AI) is full of real promise and immeasurable ambition – some realized, most still unfolding. At the height of our AI ambition, businesses will operate, innovate, and compete by using artificial reasoning, judgment, and creativity to transform, become more efficient and resilient. New capabilities and insights will be revealed that enhance customer experiences,… … continue reading
BMC this morning announced it plans to acquire Netreo, a network and application observability solution provider, to enhance the capabilities of its Helix observability platform. Terms of the deal were not disclosed. According to the company’s announcement, Netreo’s Open Telemetry-based solution provides application and network performance monitoring and IT infrastructure management, which gives organizations deep… … continue reading
BMC has enhanced its Enterprise Service Management and AIOps offerings with a new solution called BMC Helix NetOps for CSPs, which includes out-of-the-box workflows designed for communications service providers’ (CSPs’) Network Operations Centers (NOCs) This upgrade aims to improve system observability, automate IT operations, identify patterns, and preemptively address potential issues. With the shift of… … continue reading
A success path is often prescribed and can be seen as formulaic in a way. There are critical milestones to continue progression and an ultimate goal to achieve. But AI has upended how companies look at their technology goals and associated success paths. The ability to apply machine learning and AI models means that a… … continue reading
BMC, a provider of software solutions for the Autonomous Digital Enterprise, has introduced generative AI capabilities across its entire AI-driven service and operations management portfolio. This integration, known as BMC HelixGPT, connects and analyzes data from various sources within an organization to provide easy-to-understand, actionable insights that facilitate autonomous issue resolution, bridging the gap between… … continue reading
BMC has announced new updates across its BMC Helix and Control-M products that will enable companies to gain more value from their data. This will allow them to better serve customers while also increasing their own agility and resiliency. Control-M Workflow Insights is a new feature that provides observability into application and data workflows that… … continue reading
BMC has announced new automation and AI capabilities. It has released BMC Helix Control-M, which is a workflow orchestration platform. The solution provides users with an end-to-end, single view orchestration platform for application, file transfer, and data pipeline workflows. BMC Helix Control-M can seamlessly integrate into hybrid infrastructures and is hosted through AWS, the company… … continue reading
Twilio has announced it is expanding its IoT offerings with the release of the Microvisor IoT Platform. Microvisor provides a single platform for developers to build connected devices, keep them secure, and manage them. According to Twilio, the company’s goal is to accelerate IoT adoption by providing as much common infrastructure as possible. “While Super… … continue reading
BMC and AWS have announced a new collaboration to improve enterprise cloud visibility. BMC Helix Discovery now integrates with AWS Systems Manager, allowing customers to easily identify and map resources on Amazon EC2 instances on AWS. “To achieve service and operations excellence, it’s critical that organizations have dynamic visibility into all their environments,” said Ali… … continue reading
Digital transformation company BMC Software has announced the latest version of its application workflow orchestration platform. Control-M 19 is designed to streamline workflows across hybrid infrastructures with a series of new cloud integrations and automation enhancements. Cloud native integrations for Amazon Web Services and Microsoft Azure join the existing Google integrations and include AWS Lambda,… … continue reading
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