ServiceNow has announced the latest release of its Now Platform, designed to help organizations remain agile and resilient as they grow and enhance their productivity during the ongoing COVID-19 pandemic. The ServiceNow Paris release includes new business continuity management, hardware asset management, and legal service delivery. “The world is experiencing a seismic shift from the… … continue reading
As the COVID-19 pandemic continues, Forrester predicts major changes for businesses and technology over the next decade. The company identified five major trends in a new report: The New Unstable Normal: How COVID-19 Will Change Business and Technology Forever. “The pandemic has fundamentally changed the way we do business,” said Stephanie Balaouras, vice president and… … continue reading
Nearly two-thirds of US IT decision makers plan to increase their investments in automation technology over the next year as a result of COVID-19, according to a recent study by Opinion Matters and Inference Solutions. About a quarter of organizations will increase their investments by 10% or higher. “Cloud-based, self-managed platforms that give businesses more… … continue reading
A majority of organizations are looking to align IT infrastructure to business outcomes in order to be more successful, but that goal is presenting many challenges along the way. A recent report from IT company Wipro revealed 75% of organizations need to upgrade their old and outdated infrastructure. Additionally, the average age of hardware within… … continue reading
Businesses can plan for changes that might occur because of a natural disaster, an election that brings a change of government, and other environmental and technological developments. However, the global pandemic from the spread of the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), known as COVID-19, has forced every business to consider how to respond… … continue reading
Enterprise IT organizations are still accelerating or maintaining their digital transformation initiatives during the COVID-19 pandemic. A recent report found 58% of IT leaders expected to significantly or moderately increase annual technology budgets. Additionally, 73% of IT operations and DevOps team leaders are finding value in their digital products and services during this time. The… … continue reading
The Covid-19 pandemic is placing added stresses on nearly every industry, but according to data from PagerDuty, IT departments are handling new challenges well. According to their data, IT teams are resolving incidents up to 63% faster now than they were before the crisis, depending on the industry vertical. For example, online learning has seen… … continue reading
The Internet of Things Consortium (IoTC) added connected health and wellness as one of the five core verticals to advance IoT growth and adoption amidst the COVID-19 pandemic. “Coronavirus has without a doubt underscored the critical need to drive adoption of devices, platforms and services to support individuals at every level of care—from preventive to… … continue reading
For years, the view towards remote work has been shifting, especially in the tech industry where remote work is achievable. There are a number of concrete benefits to remote work, according to a 2019 survey from OpenVPN, including higher productivity, less time spent on commuting, improved employee retention, fewer overhead costs, and access to a… … continue reading
UPDATED: To help ease the burden on companies as they go remote, a number of companies are releasing new services, or making current services free for a period of time. Here are a few highlights: Atlassian will make its remote-focused software available for free. Companies will now be able to get cloud-based versions of Jira… … continue reading
Every IT organization needs to have a disaster recovery and business continuity plan in place. That’s not a new concept, but with the global emergence of a new strain of coronavirus, dubbed COVID-19, now is a good time to revisit those plans and ensure that your company can continue operating even in the worst-case scenario. … … continue reading
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