ServiceNow has unveiled its first platform release for 2024, the Now Platform Washington, D.C. edition, aimed at propelling enterprise transformation through enhanced, more intelligent, and simpler experiences. The focus of the Washington, D.C. release is on improving efficiency, satisfaction, and productivity by introducing new tools that refine crucial interactions, supporting businesses in keeping pace with … continue reading
IBM announced plans to acquire Dialexa, a digital product services firm to deepen IBM’s product engineering expertise and to provide end-to-end digital transformation services. “Digital product engineering represents the tip of the spear for competitive advantage,” said Scott Harper, CEO and co-founder at Dialexa. “IBM and Dialexa’s shared vision for delivering industry-defining digital products could … continue reading
Digital transformation and making the transition into the cloud is a topic that has been widely discussed within the technology community. While the process of moving away from on-premise and towards the cloud can seem daunting, there are countless benefits that make this shift worth the trouble. In a recent ITOps Times Live! event sponsored … continue reading
ServiceNow announced that it signed an agreement to acquire Element AI to create an Innovation Hub in Canada to accelerate customer-focused AI innovation in the Now platform. “AI technology is evolving rapidly as companies race to digitally transform 20th century processes and business models,” said ServiceNow Chief AI Officer Vijay Narayanan. “ServiceNow is leading this … continue reading
Blue Prism announced the release of its Automation Lifecycle Suite with several new tools that make it easier for enterprises to unlock the full potential of intelligent digital workers. The suite includes Automation Lifecycle Management, Process Assessment Tool, and Capture: Process Modeller, which makes it easier to identify, deploy and scale automation and reduce the … continue reading
IBM announced a series of data and automation updates to Cloud Pak for Data and Cloud Pak for Automation on Red Hat OpenShift to help companies with innovation across their expanding environments and to accelerate digital transformations. Cloud Pak for Data will now receive new industry accelerators for banking, warranty management, supply chain forecasting, and … continue reading
Nutanix announced that its hyperconverged infrastructure (HCI) software is now available on AWS, enabling application migration and unified operations across clouds to help businesses accelerate their cloud journey. Nutanix offers a single stack that integrates compute and storage, provides unified operations across private and public clouds, integrated networking with AWS, and license portability from private … continue reading
Citrix and Microsoft announced that they are joining forces to help organizations accelerate the move to the cloud along with the adoption of digital workspaces and virtual desktops. The agreement stems from the widespread move to permanent remote work models and the companies’ goal to rethink how organizations can adapt to new remote ways of … continue reading
LogicMonitor believes that the move to the cloud comes at a price. Gartner predicts that 40% of workloads will be in the public cloud by 2025, but according to LogicMonitor’s IT Downtime Detection and Mitigation Report, there are unknown costs, such as underestimating costs and a shortage of IT professionals. Many companies also believe that … continue reading
Traditional IT operations challenges, like conflicts between Dev and Ops, siloed teams, and reactive incident management, are roadblocks to success in a digital world. In a new report called “Adapt or Perish: The OpsRamp Report on Modern IT Operation in the Digital Age,” OpsRamp set out to determine what factors prevent IT teams from embracing … continue reading
Technology is constantly changing, and as a result, businesses need to constantly evolve. A newly released report revealed that companies who don’t change their approach to enterprise technology will lose out on 46 percent of revenue gains by 2023. The Future Systems report was released by Accenture and based off of more than 8,300 organizations … continue reading
Nowadays customers have high expectations of (online) services and what a business can (or should) deliver. To meet up to those high expectations, businesses need to transform the way they work and think and even their organizational culture. This involves major changes in day-to-day operations. As a result of these changes, customer value will increase. … continue reading