Forrester is predicting a significant increase in global tech spending as economic conditions improve, projecting it to reach $4.7 trillion by 2024. According to Forrester’s insights, this surge may place substantial pressure on tech leaders tasked with managing costs and enhancing efficiencies. A key obstacle in achieving this balance is often the lack of cohesive … continue reading
Forrester predicts that by 2026, the global public cloud market will surpass $1 trillion. However, this growth won’t be without its challenges. Potential challenges include intense competition among large cloud providers, regulatory and political tensions fragmenting the market, and edge computing vendors stealing some of the share of IT spending away from cloud. Another finding … continue reading
In order to deliver the technology experiences employees need in order to stay productive, IT teams need to invest not just in tools, but in end-user experience. According to a new report from Forrester titled “Build the Foundation of Proactive Technology Support,” many operations teams are transforming the way they service internal customers. They are … continue reading
As the COVID-19 pandemic continues, Forrester predicts major changes for businesses and technology over the next decade. The company identified five major trends in a new report: The New Unstable Normal: How COVID-19 Will Change Business and Technology Forever. “The pandemic has fundamentally changed the way we do business,” said Stephanie Balaouras, vice president and … continue reading