Incident response and analysis company Jeli.io announced that it has integrated ChatGPT into its platform. By utilizing large language models like ChatGPT, Jeli.io will help teams handle incidents and gain insights from them. The company has now extended its AI beta access to enterprise customers, positioning itself as a pioneer in using language models for… … continue reading
In this time of rapidly evolving digital transformation, the ability to quickly identify and remediate problems has become more important than ever. In order to address this issue, Kintaba created IRConf, a conference dedicated to the discussion of effective incident response strategies. This conference is the first of its kind and is set to be… … continue reading
Many organizations are moving to an operations model that focuses more on service ownership, where developers or operators take responsibility for their code or services throughout the application life cycle. According to Jake Cohen, senior solutions consultant for PagerDuty, during a webinar on ITOps Times, there are a number of reasons to move to an… … continue reading
New Relic announced new AIOps capabilities to democratize AI-assisted incident response for engineers and to introduce free forever access to instant anomaly detection. Engineers can now uncover anomalies automatically through a feature that’s enabled by default and available for free to all users. They can also see the probable root cause of every incident from… … continue reading
The Covid-19 pandemic is placing added stresses on nearly every industry, but according to data from PagerDuty, IT departments are handling new challenges well. According to their data, IT teams are resolving incidents up to 63% faster now than they were before the crisis, depending on the industry vertical. For example, online learning has seen… … continue reading
Incident response company PagerDuty released a new version of its SaaS orchestration platform today, introducing features aimed at helping users address service disruptions more quickly. Updates include machine learning-powered analytics, expanded “enterprise-wide” communication and an improved end-user experience, the company wrote in an announcement. “Operational complexity is making it crucial that technical responders and business… … continue reading
In an effort to provide IT teams with a better way of responding to issues, PagerDuty is releasing an updated version of its mobile app. “Rising customer expectations demand real-time response, and effective DevOps and ITOps shouldn’t just be tied to laptops and desks,” PagerDuty wrote in a post. The app will offer live updates… … continue reading
Atlassian is driving deeper into IT Service Management (ITSM) with a deal to acquire incident alerting tool supplier OpsGenie for $295 million and the launch of its new Jira Ops platform. The company announced the deal and Jira Ops yesterday at the Atlassian Summit Europe, taking place in Barcelona. Atlassian’s moves signal a focus on… … continue reading
NAKIVO, Inc., a fast-growing virtualization and cloud backup software company, announced today the release of NAKIVO Backup & Replication v7.4. The newest version adds 11 new features designed to simplify disaster recovery and increase convenience. Automated VM Failover: NAKIVO Backup & Replication v7.4 can help restore business activities in case of disaster without unnecessary delays…. … continue reading
Everbridge, Inc., the global leader in critical event management and incident response automation, today announced the integration of its IT Alerting solution with Cherwell Software, a global leader in enterprise service management. The combined solution provides Cherwell Service Management (CSM) users with a full end-to-end Incident Response Management platform to enable significant and measurable reduction of IT response… … continue reading
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