Topic: jira service management
Atlassian adds virtual agents, AI to Jira Service Management
Virtual agent and expanded AI capabilities for IT service management highlight the updates in today’s release of Atlassian’s Jira Service Management platform. The new capabilities are designed to improve support to meet the speed at which IT works today. According to Edwin Wong, head of IT solutions at Atlassian, “The service management market is ripe … continue reading
Jira Service Management launches to help IT teams with modern incident management
Atlassian is introducing Jira Service Management, which is a new ITSM solution. The platform is designed to help bring developers and IT operations teams together to collaborate at high velocity, enabling them to quickly respond to business changes and deliver great customer service. According to the company, Jira Service Management is the next generation of … continue reading
