Topic: observability

Report: IT outages cost $1.9 million per hour on average

The average cost of IT outages has increased to $1.9 million per hour, with the median downtime for a high-impact outage being 77 hours.  This is according to observability company New Relic’s newly released 2024 Observability Forecast, which surveyed 1,700 IT professionals from 16 countries.  Just a decade ago, Gartner reported that the average cost … continue reading

OpenObserve – ITOps Times Open Source Project of the Week

OpenObserve, or O2, is a simplified observability platform that is designed as an easier-to-use version of tools like Elasticsearch, Splunk, or Datadog.  According to the project maintainers, it is very easy to get started using O2, and it can be set up in under two minutes.  It supports observability data types like logs, metrics, and … continue reading

The importance of network observability for today’s enterprises

In today’s digital landscape, where businesses are increasingly reliant on complex and interconnected IT infrastructures, network observability has emerged as a critical component for maintaining operational efficiency and ensuring the reliability of network services. Network observability refers to the ability to gain deep insights into the state and performance of network infrastructure through monitoring and analytics/AI. … continue reading

A guide to network observability tools

The following is a listing of network observability tools, along with a brief description of their offerings. Featured Provider Kentik: The Kentik AI platform helps simplify the process of troubleshooting complex networks for engineers, operators, architects, and developers. The company this year has introduced a modern, AI-assisted Network Monitoring System (Kentik NMS), which modernizes network … continue reading

Cribl: Number of telemetry data sources exploding

The number of sources from which organizations consume data has increased 32% over the last year, with one-fifth saying they pull from 10 or more sources, according to the first “Navigating the Data Current” report from cloud platform and services provider Cribl. The study was created from telemetry data collected from Cribl.Cloud users, who use … continue reading

Datadog releases a number of observability, security updates at DASH

Datadog is hosting its annual event, DASH, this week. At the event, the company showed off several new features across its entire platform, from observability to security.  Observability Datadog LLM Observability allows customers to monitor their LLM apps to identify drifts in prompt topics and responses, mitigate prompt injections, detect personally identifiable information (PII) leakage, … continue reading

3 keys to optimizing operations in modern networking environments

In many enterprises, it seems IT and network operations teams are constantly being forced to react to problems, which leaves little time to make the meaningful optimizations that advance the organization’s objectives. Those realities only grow more pronounced as the implications of today’s modern networks continue to make their presence known. User connections continue to … continue reading

Modernizing network observability with generative AI and large language models

In the world of technology, change is the norm, and the adoption of cutting-edge solutions is not just a matter of staying competitive but of survival. Today’s leading organizations rely on a complex tapestry of data centers, public cloud and SaaS providers, traditional network and security devices, physical and virtual servers, and a blend of … continue reading

Logz.io adds automated Anomaly Detection to App 360 platform

The observability platform Logz.io announced a new feature in its App 360 platform called Anomaly Detection, which provides automated alerts for problems in services and microservices.  It works by monitoring service latency and error ratios in order to detect abnormal patterns. Admins can customize how sensitive they want the anomaly detector to be, from low, … continue reading

Cisco Observability Platform updated to help companies gain more insights into customer experience, performance

Cisco has announced it updated the Cisco Observability Platform to provide customers with greater visibility and insights into their technology stack.  According to Cisco, the latest update builds on the platform’s existing capabilities while adding new features that help teams minimize tool sprawl, increase collaboration, improve performance, and deliver secure experiences.  The platform’s Digital Experience … continue reading

Kentik AI offers network monitoring and observability

Kentik, a company specializing in network observability, has announced the introduction of Kentik AI, a new tool designed to simplify the process of troubleshooting complex networks for engineers, operators, architects, and developers.  This launch aims to make it easier for professionals to identify and resolve network issues promptly and efficiently. Alongside Kentik AI, the company … continue reading

New Relic introduces new observability solution for monitoring business processes

The observability company New Relic has announced it is expanding its portfolio with a new open-source offering called New Relic Pathpoint, which provides observability into business processes. It provides insights into all the stages of the customer journey: customer behaviors, transactions, search queries, product selection, processing times, and post-interaction activities.  Having access to these metrics … continue reading

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