Topic: servicenow
ITOps Times news digest: ServiceNow and Citrix integration, SUSE Professional Services on AWS, and Syncron and Mize merge
ServiceNow and Citrix have announced a new Virtual Agent integration that allows IT teams to more quickly resolve incidents. The new integration combines the power of ServiceNow ITSM with the Citrix ITSM Connector app, which allows IT to automate desktop session reset actions within Citrix Virtual Apps and Desktop services. “Like much of the workforce, … continue reading
Apptio announces integration with ServiceNow to provide better cost insights
Apptio announced that its first certified solution is now available in the ServiceNow Store, which will provide ServiceNow users with a near real-time view into their organization’s actual technology cost structure. The integration will combine operational data from ServiceNow with IT cost modeling software from Apptio to help technology leaders make smarter investment decisions more … continue reading
ITOps Times news digest: Eclipse ioFog 2.0, ServiceNow updates Field Service Management solution, and Fugue adds support for AWS CloudFormation in Regula
The Eclipse Foundation’s Edge Native Working Group has announced the release of Eclipse ioFog 2.0. Eclipse ioFog is an open source project for deploying and orchestrating containerized applications to the edge. According to the Eclipse Foundation, the major focus for this release was providing a robust set of features for production-grade deployments. It collaborated with … continue reading
ServiceNow reveals plans to acquire observability platform Lightstep
ServiceNow has announced plans to acquire observability company Lightstep. It believes that acquisition will help solidify its position as an enterprise platform for IT teams. “Companies are betting on going digital in order to thrive in the 21st century, but the transition is often challenging to navigate,” said Pablo Stern, SVP and GM of IT … continue reading
Oracle Cloud Infrastructure now supported by ServiceNow
Oracle has announced a new integration with ServiceNow that will enable customers to access and manage Oracle Cloud Infrastructure (OCI) resources through their ServiceNow Service portal or ITOM Visibility application. This integration will provide customers with a single dashboard from which they can manage cloud resources from Oracle and other cloud providers. “Enterprise customers are … continue reading
ITOps Times news digest: Red Hat OpenShift on AWS, TruSTAR and ServiceNow integration, and Elastic Observability 7.2
Red Hat has announced OpenShift is now available on AWS. Red Hat OpenShift on AWS (ROSA) will make it easier for OpenShift customers to build, scale, and manage containerized applications on AWS. Key benefits include the ability to use familiar APIs and tools, pay-as-you-go pricing, and the elimination of the need to manage two vendor … continue reading
Transposit launches over 200 new integrations to bridge the gap between DevOps and IT Ops
DevOps orchestration company Transposit has announced new pre-built integrations with over 200 services and tools, such as ServiceNow, Jira Service Management, and GitHub. The company believes that these integrations will help save organizations time and money by eliminating the need for them to build and maintain custom integrations to these services on their own. Teams … continue reading
ITOps Times news digest: ServiceNow and Dynatrace integration, Kubermatic 2.15, and IBM and R3 partnership
ServiceNow and Dynatrace have announced a new integration. Dynatrace Software Intelligence Platform now connects to the ServiceNow Platform, providing customers of both with increased efficiency through intelligent automation and reduced risk of disruptions through its predictive problem detection and automatic remediation. “Dynatrace is a great partner for ServiceNow,” said Jeff Hausman, vice president and general … continue reading
ITOps Times news digest: IBM and ServiceNow partnership, JumpCloud’s new integrations, and Renesas new releases
IBM and ServiceNow have announced they are expanding their partnership on applying AI to automate IT operations. A new joint solution will be coming out later this year that combines IBM’s hybrid cloud software and professional services to ServiceNow’s intelligent workflow capabilities. IBM and ServiceNow’s solution is intended to help clients use AI to analyze … continue reading
ServiceNow Paris release focuses on agility and resilience in a COVID-19 world
ServiceNow has announced the latest release of its Now Platform, designed to help organizations remain agile and resilient as they grow and enhance their productivity during the ongoing COVID-19 pandemic. The ServiceNow Paris release includes new business continuity management, hardware asset management, and legal service delivery. “The world is experiencing a seismic shift from the … continue reading
ITOps Times news digest: GigaSpaces 15.5, SentryOne premium, and ServiceNow and Cisco partner on contact tracing app
GigaSpaces has announced the release of GigaSpaces v15.5. This version has three main focus areas: realizing the value of hybrid and multi-cloud deployments, perfecting microservices, and simplifying management and operations. New features include self-balancing capabilities, one-click microservices deployment, schema evolution, object analysis, Index Usage, and one-click connectors to Oracle and Postgres on premise and to … continue reading
ITOps Times news digest: ServiceNow and Zoom, Exabeam and Armis, and Avaya’s subscription program
ServiceNow and Zoom have entered into a partnership to improve work-from-home experiences. Zoom will deploy ServiceNow’s Now Platform, which includes new AIOps capabilities. In addition, Zoom will expand its implementation of ServiceNow’s Customer Service Management (CSM), which it deployed in April. “Zoom has enabled employees across industries around the world to stay connected, and it’s … continue reading
