ManageEngine has added enterprise service management (ESM) capabilities to its ITSM solution ServiceDesk Plus. Now, businesses will be able to create and deploy service desk instances to multiple departments. ESM will provide rapid-starts when creating service desk instances, a central ESM portal for end users, and an ESM directory to manage the organization’s users and … continue reading
Syncsort has announced the latest release of MIMIX, its high availability and disaster recovery solution for IBM i. The new features are intended to address key IT challenges for assuring data and application availability, according to the company. The new MIMIX release includes an improved replication, a new responsive dashboard and on-demand visibility, “set and … continue reading
Syncsort has found five main trends that it says reflects the role mainframe data plays in today’s business and operational intelligence initiatives. The findings come from the company’s State of the Mainframe report, which indicated an increased focus on traditional infrastructure optimization as a way to control costs and help fund strategic organizational projects. The … continue reading