Topic: ticketing systems

Erasing the silos that inhibit effective IT incident response

While serving on the front lines of major incident response, the last thing enterprise IT teams need is to have to consult an org chart to determine the right participants across several functional areas. Whether delivering new services or restoring services after a disruption, the core components of the development and production squads: DevOps, IT … continue reading

DMCA.com Protection Status

Get access to this and other exclusive articles for FREE!

There's no charge and it only takes a few seconds.

Sign up now!